Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stuffed Animals Breathing Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stuffedanimalbreathing.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It looks just like the image and it came faster than anticipated. I would recommend as a gift. Im really happy with what I got and cant way to gift it.
Good quality, came faster than expected, and girlfriend loved it!
literally SOOO CUTEE!!! no funky smell either so i say that it’s a win🙂↕️🙂↕️
I got them for my ladyyy and she loves them so much!!!! They look exactly like the product pictures!
So cute and nice packing! Thank you so much
Cuteee
Item arrived intact, on time, looks just like the pics. Nice quality and selection, I definitely recommend this. I was worried about shipping since everything from over seas usually comes in an unpadded plastic mailer. To my surprise it was shipped in a styrofoam box with air pads taped inside. Very well secured and arrived in excellent condition. Just a reminder that if you live in the U.S., this ships from overseas so it does take some time to get here. For the savings I get on AliExpress, it’s definitely worth the wait. Also, if you leave a review for coins, let us know why you gave them anything less than 5 stars. We want to know if it was the actual item or ship time that was the problem. Thanks!
looks just like the pictures! the package came with a little card & the plastic air bubbles for safety. the only thing about my order was that in the middle of the heart it looks like it’s ripped and a little bit of the stuffing is starting to come out. i bought this as a gift for my sister so that’s a little disappointing but the rip isn’t big so it’ll be alright. other than that i am pleased with my order
Had a weird smell when you open the package - but I’m sure it’ll go away. The bouquet is small but very cute - good quality for the price paid.
I bought it for my polola and she loved it!!! I recommend 10/10
Literally so pretty in person, described exactly definitely will purchase another one.
So gorgeous looks exactly like the picture shipment was so fast 🌸🎀
sooooo so so cute got it for my daughter and she absolutely loved it it’s great material and put together well!
my baby love her flowers so much
Shipping was a lot faster than expected. The estimated delivery was on the 27th but it came on the 21st almost a week earlier. Product comes as expected, looks the same as the picture. Good product and great delivery.
Very nice the bouquet is beautiful and the flowers are very beautiful like the stuffed toy that includes, everything very beautiful I recommend it a lot, it is a nice gift either for birthday or a celebration, to the person to whom you give it to believe that you will be satisfied I would like one jajsj, cute💕
Bought for my little sisters for their birthdays 😍
very beautiful my daughter loves it for her birthday
I loved this product it brought my girl too tears it’s packaged wonderfully and looks better in person!I thought it was gonna be cheaply made but it feels amazing it even come with a little heart card and a ribbon